Call now on
+44 (0)1268 444 444
Quick send CV
Send us your CV without having to fill in numerous forms.
Referral Scheme
We reward those that help us through operation of our Referral Scheme.
Job Details

Digital Solutions Manager
Reference: PR/007413_1512038634
Location: Manchester 
Job Type: Permanent 
Salary: £50000 - £55000 per annum plus car, bonus and benefits

Edward Carter is currently seeking an experienced Digital Solutions Manager for an exciting permanent opportunity based in a leading, global client in Manchester, UK.

Within the role you will be responsible for Partnering category / brand stakeholders and manage the Digital Solutions delivery partners (Internal / External) to facilitate the delivery of timely, commercial solutions across digital consumer (CX) and employee (EX) experience initiatives.

Duties within the role, include:

* To operate as a digital solutions "expert" across the end to end consumer value chain i.e. consumer engagement, campaigns and ecommerce driving commercial benefit.
* Partner with the category / brand stakeholders to identify, manage / prioritize and deliver demand generated, whilst building effective working relationships establishing credibility.
* Drive awareness and champion CX and EX experience
* Operate as the programme / project manager to facilitate the successful delivery on time, to budget and to meet the requirements of the business
* Act as a CX architect and business analyst to deliver required outputs such as CX design deliverables, requirements / functional design which can be clearly communicated to the business and delivery partners.
* Drive Digital Solutions partner performance to successfully deliver demand whilst building and maintaining solid relationships.
* Ensure appropriate documentation is maintained in an accurate and timely manner to ensure effective monitoring occurs.
* Proactively resolve operational issues, liaising with the Digital Solutions partners (Internal / External) for technical support
* Operate as an ambassador for the IT function and Digital solutions
* Line management and development of Digital Solutions people as appropriate.
* Regularly attend and effectively contribute to digital team meetings

For this exciting opportunity, you will need:

* At least 5 year's commercial working experience in a CX / EX design, business analysis and / or programme / project management roles
* Proven ability in digital technology delivery with strong consumer / commercial focus Experience of CX / EX design and delivery
* Proven ability and experience in digital technology implementations such as Content Management Systems (CMS), ecommerce platforms, intranets, target marketing platforms etc.
* Proven ability to manage / drive holistic performance of delivery partners / vendors.
* Strong team working skills comfortable with collaborative / cross functional working.
* Possess personal drive, autonomous working and prioritization
* Experience in FMCG (Fast Moving Consumer Goods) sector is desirable

For further information and a full job spec please apply via this advert or simply contact Edward Carter Solutions - 01268 444444.

Fixed Term
Close Quick Send CV Send us your CV without having to fill in numerous forms. You can complete a full registration later and set up email alerts in our Candidate Zone - just click on the 'Register' link on the top menu of any page.
First name *
Last name *
Email *
Password *
Confirm Password *
Upload CV *
*File-types Allowed .doc | .docx | .pdf | .rtf
The fields marked with * are Mandatory